Terms of Service

2. Acceptance

By creating an account, ticking “I agree to the Terms and Privacy Policy”, or otherwise accessing the Service, you confirm that you have read, understood, and accepted these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 16 years old (or the minimum legal age in your country) to use Factra.

3. Your account

• You are responsible for the accuracy of the information you provide and for keeping your credentials secret.
• You are responsible for every action taken through your account, including check-in staff and organisers you invite.
• We may suspend or terminate accounts that violate these Terms or applicable law.

4. Your content and data

You keep ownership of everything you upload. Guest lists, event details, invitation designs, ticket templates, images, and any other material you submit to Factra (“Your Content”) remain your property.

You grant Resitech a limited, worldwide, royalty-free licence to host, store, transmit, render, and display Your Content solely as needed to provide the Service to you and to the people you invite (for example, to render tickets, run the check-in scanner, and produce audit logs).

You represent and warrant that Your Content does not infringe any third-party rights and that you have obtained every consent required to upload personal data of your guests (including under the GDPR).

5. Acceptable use

You will not use the Service to:

• upload malware, illegal content, or content you don't have the right to share;
• harass, defraud, spam, or violate the privacy of guests or other users;
• probe, scan, or reverse engineer the Service, its APIs, or infrastructure;
• interfere with, degrade, or attempt to bypass any security or access-control mechanism;
• resell or white-label the Service without written consent.

6. Beta / evolving service

Factra is delivered on an “as-is” and “as-available” basis. Features, limits, and pricing can change. We may add, modify, or remove functionality at any time.

7. No warranty · use at your own risk

To the maximum extent permitted by law, Resitech provides the Service without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, uptime, or freedom from error.

You use the Service at your own risk. You are solely responsible for backing up Your Content and for verifying that any output (tickets, guest lists, exports) matches your event requirements.

8. Limitation of liability

To the fullest extent allowed by law, Resitech and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business opportunities, even if advised of the possibility.

Our aggregate liability arising out of or related to the Service in any 12-month period will not exceed the greater of (a) the amounts you paid Resitech for the Service during that period, or (b) EUR 50.

Nothing in these Terms limits liability that cannot be limited by law (for example, gross negligence or wilful misconduct).

9. Indemnity

You agree to defend, indemnify, and hold Resitech harmless from any third-party claim arising out of Your Content, your use of the Service, or your breach of these Terms.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or if we discontinue the Service. Provisions that by their nature should survive termination (ownership, disclaimers, liability limits, governing law) will survive.

11. Governing law · jurisdiction

These Terms are governed by the laws of the Republic of Cyprus, without regard to conflict of laws rules. The courts of Cyprus have exclusive jurisdiction over any dispute, subject to any mandatory consumer protection right you enjoy under EU law.

12. Changes to these Terms

We may update these Terms. When we do, we'll update the “Effective” date at the top and, where changes are material, notify account owners by email or in-app. Continuing to use Factra after an update means you accept the new Terms.

13. Contact

Resitech Ltd · Cyprus · Web: resitech.ai